Danny is flying from New York to Los Angeles. When he arrives at the airport, he goes to the check-in desk. Listen to the conversation he has with the agent:
Agent: Good afternoon! Where are you flying to today?
Dan: Los Angeles.
Agent: May I have your passport, please?
Dan: Here you go.
Agent: Are you bringing any bags?
Dan: Just this one.
Agent: OK, please place your bag on the scale.
Dan: I have a stopover in Chicago – do I need to pick up my luggage there?
Agent: No, it’ll go straight through to Los Angeles. Here are your boarding passes – your flight leaves from gate 15A and it’ll begin boarding at 3:20. Your seat number is 26E.
Dan: Thanks.
Excuse me, where is the American Airlines check-in desk?”
“How many bags can I check?”
“Will my luggage go straight through, or do I need to pick it up in [Chicago]?”
“How much is the fee?”
If your bag is heavier than the weight limits, or if your bag is larger than the size limits, you may need to pay extra: an oversized baggage fee or overweight baggage fee (this can be $75 to $300). Some airlines in the United States also charge a fee for ALL checked bags (usually $15 to $30).“Please mark this bag as ‘fragile.’”
Say this if you have fragile or sensitive items in your bag that might break“Is the flight on time?”
The agent will respond either “Yes” if the flight is on time, or “There’s a 20-minute delay” (for example) if the flight will leave later than expected.
Answer: yess
Did you pack your bags yourself?
Has your luggage been in your possession at all times?
Are you aware of the regulations regarding liquids in your carry-on?
(Liquids must be 100 mL or less, and stored in a single quart-sized clear plastic bag)
Answer: No
Are you carrying any firearms or flammable materials?
Have you left your luggage unattended at any time?
Has anyone given you anything to carry on the flight?
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